Returns & Exchanges
At Lamplace, we want you to be completely satisfied with your home decor and furniture selections. If a piece isn't the perfect fit for your space, you can return it within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your Lamplace account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization.
- 2.Pack with Care
Place the items in their original packaging, ensuring all protective inserts and hardware are included to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping marks.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; your refund will be processed within 5-7 business days of arrival at our warehouse.